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Conflicts – Avoiding Them, Resolving Them
Start Time : 08:00
Duration : 1 hr(s).
Most people don’t like conflict and will usually avoid it at all costs. But when dealing with the public chances are pretty good there are going to be conflicts. This course will explain techniques to avoid conflicts and explore ways to diffuse conflicts once they’ve occurred.

Non Surgical Visual Rehabilitation for Keratoconus Patients
Start Time : 08:00
Duration : 1 hr(s).
This course will focus on non-surgical visual rehabilitation approaches that can be taken when managing a keratoconic patient. We will discuss goals of specialty contact lens fitting and different types of lenses available. Expectations and timing for fitting after procedures such as intacs, topography-guided PRK, CXL and corneal transplantation will be presented. Device care, replacement and common challenges that arise with devices will be explored.

Internet Sales and Your Office
Start Time : 09:00
Duration : 1 hr(s).
Customers have options for buying eyewear, and unfortunately they don't always stay with you. The ability to buy eyewear on the internet can be a convenient and affordable option for many, but it can also come with some risks and lack of personal service. How can you persuade your customers that what you can offer them is a better alternative to buying online? This course will explore ways to help customers understand the benefits of buying their eyewear from you

Custom Soft Lenses for Keratoconus and Beyond
Start Time : 09:0
Duration : 1 hr(s).
This course will review the use of custom soft lenses in patients with Keratoconus and for patients with complex needs where mass manufactured soft lenses are unable to achieve success. This lecture cover everything from manufacturing, initial design, essential measurements and instruments, lens material, lens modification, and case reports.

Eyewear Trends and Selection Techniques
Start Time : 10:10
Duration : 1 hr(s).
Have you ever wondered why some dispensers can pick just a few frames from the board and the customer will quickly pick one of the first two or three presented to them? This course will explore some tips and tricks to help you match frame styles and colors with customer's face shape and features. Attendees will also see the latest trends in colors, shapes, designs, and textures in both eyewear and sunwear.

Contemporary Keratoconus Management:Diagnose Early, Stop Progression, Rehabilitate Vision
Start Time : 10:10
Duration : 2 hr(s).
This course will provide a review of the paradigm shift in Keratoconus management that has happened in the U.S. with the FDA approval of Corneal Collagen Crosslinking. The new mantra of KC management is Diagnose Early, Stop Progression, Rehabilitate Vision. It will touch on surgical and non surgical interventions that all practitioners should be aware of when working with Keratoconus.

Digital Eye Strain, Blue Light, and Your Customers
Start Time : 11:10
Duration : 1 hr(s).
Numerous studies have recently shown how exposure to today's technology can put customers at higher risk for conditions such as macular degeneration as well as interfere with sleep cycles. This course will explore ways to discuss a customer's blue light exposure and risk as well as product solutions you can offer.


Generational Dispensing
Start Time : 13:30
Duration : 1 hr(s).
Dispensing eyewear is not a one size fits all event. The different generations that may come into your office will have different needs and different expectations. As an eye care professional, the more you understand about the different generations and their mindsets, the more effectively you can offer serve them and interact with them. This course will explore the different generations, their mindsets, and potential product solution recommendations.

Advanced Scleral Lens Troubleshooting
Start Time : 13:30
Duration : 1 hr(s).
Scleral lenses have become a commonly utilized modality for patients needing visual rehabilitation for irregular corneal conditions and adjunctive therapeutic treatment for complex ocular surface disease. Scleral lenses require troubleshooting and are not without complications. This practical lecture is designed to teach all practitioners, by utilizing cases, images, and videos, to aid in identification of and how to troubleshoot issues related to complex ocular geometry, lens surface wetting, post lens tear layer fogging, induced corneal complications, etc.

Kid Care: Successfully Dispensing Children's Eyewear
Start Time : 14:30
Duration : 1 hr(s).
Fitting children with eyewear can be one of the most rewarding yet most challenging opportunities in dispensing. It takes great communication and listening skills, special fitting techniques, and patience in dealing with both the children and their parents. This course will offer tips and suggestions in fitting children's eyewear and communicating the benefits of specific features and expenditures to parents. In addition, this course will also explore some conditions you may encounter with your pediatric patients and some useful recommendations you can make in the dispensary.

Tricks and Tips for Successful Therapeutic Scleral Lens Wear
Start Time : 14:30
Duration : 1 hr(s).
Ocular surface disease is a highly prevalent and chronic condition with a multitude of ocular and systemic causative factors. This course will review troubleshooting and problem solving techniques for successful therapeutic scleral lens wear in the ocular surface disease population. Scleral lens indications include neurotrophic keratitis, graft-versus-host-disease, Stevens-Johnson Syndrome and Ocular Cicatricial Pemphigoid

Gearing Your Practice to Sun, Sport and Safety
Start Time : 15:30
Duration : 1 hr(s).
Protection from UVA and UVB rays, all types of glare, and from injury at work or home is fundamental to good vision health. As ECPs, our priority must be to preserve and protect our patient's vision. With more and more people taking to the outdoors, there's never been a greater need to provide your patients with premium products in these vital areas. Patients are aware of only some of the dangers they face, which creates a unique opportunity for ECPs to reduce the impact of sun exposure, and keep them out of harm's way when participating in sports and recreational activities. And, since more eye injuries happen in the home than anyplace else, occupational and lifestyle eyewear will also be discussed. Attendees will recognize the importance of eyewear for "Home, Work, and Play" and the multiple pair sales potential that exists with this philosophy.

Keratoconus Management Grand Rounds Session:How would you treat this patient?
Start Time : 15:30
Duration : 1 hr(s).
Building on the earlier courses, this course will provide a case based review of the new mantra of KC management: Diagnosed Early, Stop Progression, Rehabilitate Vision. Examples will be given of several situations, showing when to refer for treatment with CXL, how to monitor changes, and how to handle the challenging contact lens patient
 


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